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The Galaxy Cue Warranty
Galaxy warrants your Galaxy Cue to the original purchaser that the cue is free
from factory defects in materials and workmanship. If, after we have inspected
the cue, we find that the product was defective in materials or workmanship, we
shall supply the owner of said cue with repairs or we will replace it. All
decisions in this regard shall remain at the sole discretion of Galaxy and will
depend on the stipulations outlined under the terms of our limited and extended
warranties respectfully. There are no other expressed warranties beyond the
terms of these warranties. In no event shall Galaxy be liable for incidental or
consequential damages related to Galaxy Cue products.
Limited Warranty Return Policy
In the unlikely event that there are factory related defects in either materials
or workmanship, please return the cue within 30 Days of receiving it and you
will receive a full repair or we will replace the cue free of charge. All
shipping and handling charges are your
responsibility. Any cues that are returned must be in new and un-chalked
condition to be accepted. Furthermore, any cue that has been repaired, augmented
or altered in any way will not be accepted and the warranty shall be made void.
This warranty is non
transferable to any other party other than the original purchaser.
Extended Warranty Return
Policy
If after 30 days and up to one year after purchase, you discover any factory
related defects in either materials or workmanship, you may return the cue to
Galaxy where it will be assessed, and promptly repaired or replaced at our
discretion. All shipping and handling charges are your responsibility. Any cues
that are returned after 30 days must not have been mishandled, misused or
abused. This
determination will be at the sole discretion of Galaxy. This extended warranty
will be made void if the above is found to be the case. Furthermore, any cue
that has been repaired, augmented or altered in any way will not be accepted and
the warranty shall be made void. This warranty is nontransferable to any other
party other than the original purchaser.
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